Contact Us

Home Should you have any questions or comments, please inquire directly with our office in Newport Beach, California. We can be reached directly via email at the following address:

Sales@DataTicket.com

Please call (888) 752-0512 with questions and requests.

About Us

Home Your interest in a new parking management system fits beautifully with the rollout of our state-of-the-art parking management software. Four years ago we converted all our clients to our new Ticket Wizard 5000 management system. Handheld electronic ticket writers download directly into Ticket Wizard 5000 or tickets can be entered manually by our staff. The addition of the handheld units allows clients to transfer citations via e-mail or FTP Site directly into our operations department. Clients have real time access via the internet to their citation information and reports. Additionally, citizens who have questions or who wish to pay or appeal via the internet are able to access their own information and handle their obligations online.

After you have had a chance to review the information contained on our website, please call or email and we will answer any questions you may have. Thank you for your time and interest. We look forward to hearing from you.

Data Ticket, Inc.

PARKING REVENUE RECOVERY EXPERTS

Home Data Ticket offers many products and services to our clients. Services we offer include:

• CVC 40215 Reviews and Hearings (California Only)
• Complete Customer Service
• Toll-Free Customer Lines
• Appeal Scheduling and Tracking
• Online Appeals
• Delinquent Processing and Collections
• Out-of-State Processing and Collections
• DMV Look-Up Services
• FTB Interagency Intercept Program Interface (California Only)
• Complete Banking and Reconciliation Services
• Hand-Held Ticket Writers
• Web Site Access to Agency Database
• Real-Time, Online Viewing and Payment Option for Citizens
• Online Reports - Monthly Management Reports including Tax Reports and Scofflaws

Data Ticket, Inc. is proud of both its client and its customer relations and provides effective, efficient service, producing outstanding revenue for it's clients nationwide. Thank you for the opportunity to submit our products and services. Please call (888) 752-0512 with questions and requests.

Parking Citation Processing Services

Daily processing and collection of parking citations is a full-time job. The professionals at Data Ticket can relieve the burden of these tasks from your staff while increasing your revenue recovery results.
We are experts in the processing and collections of parking citations for municipalities, counties, courts, and universities nationwide. We can handle your entire parking management needs. Your only responsibility is sending the Agency's citations to us.

DTI offers you:

The flexibility of choosing a process that best meets your unique needs
Confidence in knowing you are working with a company that has a proven track record of success and integrity
That ability to shift the administrative burden of citation processing and collections away from your staff
A program that provides consistent revenue capture and improves your efficiency
Accuracy - Providing accurate data quickly is vital to our success. We promptly access state Owner Registration (DMV) records nationwide. In addition, our proprietary software allows us to continually cross-reference that information to help obtain the most up-to-date accurate information available. We provide online access and retrieval so you can always review your data.

Timelines - Equally important to providing accurate data is having your data entered quickly and efficiently. We respond to this need by entering your manual data into our system within 48 hours. All notices are sent out quickly and according to your requirements.

Adjudication - DTI schedules appeals and reviews and handles hearings for California clients. When applicable, a hold can be placed on the unresponsive customer's vehicle registration.

Additional Collection Ability - To further enforce collection of delinquent accounts, options for more aggressive delinquent revenue recovery are available. DTI has a team of dedicated professionals that are skilled in encouraging violators to satisfy their payment obligation without using abrasive techniques. Solutions are offered to help violators satisfy their obligation quickly and easily. Credit card payment are accepted and payment plans are available for those who cannot pay in full.

Hand-Held Ticket Writers - DTI encourages the use of electronic hand-held ticket writing devices and can provide you with a choice of units. Robust hardware and customized software provide a state-of-the-art system for your parking citation management program.

Delinquent Citation Collection Services

Data Ticket recognizes that clients have differing needs. We tailor our programs to meet your specific requirements and collection philosophies. With our excellent revenue recovery program, results are guaranteed.
Aggressive Revenue Recovery - DTI utilizes all resources to effect collection. Violators are urged to satisfy their obligation or provide a satisfactory explanation for non-payment. If the state permits, a hold can be placed on the unresponsive violator's vehicle registration. We scale our efforts to meet your Agency's specifications. The approach we take will be investigative and non-threatening with all violators. We understand the importance of diplomacy and each offender is treated in a polite, respectful, and helpful manner.

DTI offers your agency:

• National Toll Free Numbers - To assist with questions, violators have access to a toll-free number that is answered by a friendly, helpful representative
• Credit Card Payment - We accept Visa, MasterCard and Discover at no cost to you
• Payment Arrangements - DTI will arrange and administer payments and installment plays
• The Elimination of Budget Restraining Costs - DTI absorbs the costs of registered owner (DMV) information, notices, and letters, violator phone calls and reports
• A Professional Staff & Exceptional Recovery Rates - DTI maintains the highest business ethics. We work hard to provide excellent service and recovery rates. It's like having additional staff working right along with you
• Reporting - Detailed reports are generated monthly and can be downloaded into Excel for resorting of information.

Registered Owner DMV Look-Up Services

Data Ticket utilizes extensive databases to produce accurate data, quickly and efficiently. With access to motor vehicle records and third party vendor's databases, rental car and leasing company records, Data Ticket, Inc. has the tools and resources to efficiently and effectively deliver the registered owner look-up data you need.

Select the service that best suits your needs:

• Registered Owner Look-up for:
  • Your State
  • All States
  • Out-of-State Only
• Utilizing our services is quick and easy. For your initial setup we accept the following:
  • Letter of Authentication
  • Purchase Order
  • Written Agreement
• Data can be exchanged in your choice of formats:
  • FTP Site
  • E-Mail
  • Computer Diskette
  • Hard Copy
  • Magnetic Tape (1600 BPI or 6250 BP)
• Pricing
  • The costs for information vary from state to state; however, fixed price arrangements are available based on your requirements.

Hand-Held Ticket Writers

Features and Benefits of using Hand-Held Ticket Writers

Will this improve efficiency in ticket writing?

Yes

How will it improve efficiency in ticket writing?

The guesswork involved in interpreting someone else's handwriting is eliminated, so you will avoid the misinterpretation of vital information. Assuring that there is no misinterpretation of information increases revenue collection because there are fewer voided tickets due to invalid or unreadable information. Tickets are immediately entered into the database for viewing and activity. Tickets are immediately available for look-up and payment. Tickets are available for the company to begin retrieving registered owner information, so that notices can be sent immediately upon reaching the qualifying time-frame. Agency staff will be freed from dealing with paper tickets.

Is there a cost savings per ticket issued electronically versus those that are handwritten?

Yes

Can we use both handwritten tickets and electronic tickets?

Yes

Will hand-held ticket writers increase the number of tickets written per officer?

Yes, from the standpoint that using hand-held ticket writers is less stressful on hands and wrists; therefore, allowing for consistent, easy ticket writing. The possibility of carpel tunnel syndrome is eliminated altogether, saving on downtime and worker's comp claims. Officers will spend less time writing a ticket, therefore allowing them to write more tickets each day.

Is switching from manual tickets to electronic tickets generally an easy transition for our ticket writers?

Yes, it is our job and goal to make this an easy transition and one that is welcomed by your staff. Screens are set up to be user friendly and are customized to agency specifications i.e., allowing ticket writers to record a location with the touch of a button.

Are the units light and easy to handle, read, and understand?

Yes, they were programmed in-house, we own the software and we support and upgrade directly from the company. There are no middle men between the agency and the company.

Are the units weatherproof?

Yes; however, they cannot be immersed in water and dropping can cause the screens to break, in which case they are covered under the monthly maintenance policy.

Finally, why should we buy these electronic ticket writers instead of continuing to rely on manually written tickets?

We believe that the agency will find that the tickets are contested less often because they are clearer and easier to read and understand; Ticket writing will be faster and easier, with fewer handwriting mistakes and fewer interpretive mistakes; The agency's customer service will be seen in a more positive light by it's citizenry, due to the timeliness and ease of accessing information and having the ability to pay immediately. And finally all of the benefits translate into a higher collection rate for the Agency.